But the person did not delete/change the old email address. i was told the reason the problem arose was because I had two accounts someone at Adobe ‘released’ one for me as it was an old email address. therefore I called the Adobe technical support (they do not support cd versions so I had to go through to the cloud support). So if you want to move the software to another machine you would have a problem. two problems then persisted - firstly I could not register the serial number in my adobe account so it was not visible there secondly the email address logged against the software at Adobe does not exist. But some people won’t be able to do that. I solved the verification problem by logging into my mail server and forwarding the email to my correct address. In my situation it was sending it to rest of email after that was correct. it then wants to send an email to you to verify (but it prepopulates your email incorrectly and you can not change it). Set/change the name to something meaningful and recognizable, and then provide this device name when requesting a shared device license.- you install and it registers the licence Most computers come with no set name or get a temporary name from a local server. Do not guess at the name make sure you provide the actual device name, otherwise the Adobe license for an unrecognized device name may be deactivated remotely by OIT. When requesting an Adobe CC Shared Device license, the person with administrative access to the computer should set the device name, and report that name as part of the request. Download and set up instructions for Shared Device licenses.Please note that Adobe licensing terms prohibit Creative Cloud software to be run in a virtual or remote manner if you intend to use SDL in this way, please see the Creative Cloud FAQ for alternate solutions.No concurrent licensing with Creative Cloud.Subscriptions are for labs or multi-user workstations, for university-owned computers only.Download and set up instructions for Named user licenses.CC licenses allow the named user to activate Adobe software on up to two computers (Mac, Windows, or a mix).OIT can transfer Named User subscriptions that are department-owned to another user, if requested. Subscriptions are issued to individual users.Visit OIT’s OnTheHub Software Ordering page for more information and instructions. All licenses expire June 30th of each year. Please contact for additional details.Īdobe CC is available to purchase at the following schedule. Use of Adobe Stock with an enterprise account requires a group subscription and is not recommended for individual users due to the cost it would incur. Adobe Stock is not available on enterprise accounts.Please note that the campus provides Acrobat Pro as a standalone product to all institution-owned computers at no cost. Acrobat Pro is among the Adobe products included in the Creative Cloud suite.The Creative Cloud suite includes Acrobat Pro, Photoshop, Premiere Pro, Lightroom, Illustrator, InDesign, Bridge, Dreamweaver, Audition, Flash, After Effects, Stock, and Animate.To access these services, log into your Adobe account at using your IdentiKey. The online-only Adobe services available to all faculty, staff and students at no cost includes Adobe Fonts, Adobe Portfolio, Adobe Stock, Behance Network, Creative Cloud Express, Photoshop Express, Premier Rush, and Publish Online and Publish Services. There are two types of licenses: Named User or Shared device. For general information on this subscription model, visit Adobe's Creative Cloud website. The CC subscription model allows subscribers to receive automatic and continuous feature updates from Adobe, rather than new software versions every year or two. The Adobe Creative Cloud (CC) suite is a licensed subscription renewed annually.
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